TEND_OS
LIVE
Daizo·WorkspaceGrowth
Shopify Meta Ads Xero DHL Gorgias
Yumi K.
YK
Monday · April 27 · 10:47 PM PT
Right now, your team is working on 4 things that need a yes.
Scout, Chase, Milo, and Vera have each surfaced one decision worth your eyes. Approve, edit, or hold. Below that — 38 things they handled today without you.
SC
Scout
Inventory Sentinel
14s ago · Room-041
DZ-001 Solen Aviator Gold will stock out in 2.5 days — and Meta is still spending on it.
DZ-001 dropped to 8 units overnight. Sell-through last 7 days is 3.2 u/day, so we'll hit zero by Thursday morning. Meta's still spending $182/day driving traffic to the product page — that's $455 we're about to waste.

I'm drafting a 120-unit reorder to Mitsuki Optics$4,800, 14d lead, last PO landed on time. I'm also pausing the Meta DZ-001 ad set until restock, and queuing a "back in stock" Klaviyo flow for the 87 customers on the waitlist.
Shopify · inventory Shopify · 7d sales Meta Ads · ad set DZ-001 Mitsuki PO history Klaviyo · waitlist segment
Also noticed Refund rate on DZ-001 jumped to 3.8% this week (vs 2.1% baseline). I cross-referenced the Gorgias tickets — 9 of 11 returns mention "frame too tight at temple." Want me to flag this to the product team before we reorder 120u? → Room-035
CH
Chase
Order Concierge
34m ago · Room-038
Order ORD-4412 has been stuck at the Memphis hub for 72 hours. Customer is a $840 LTV repeat buyer.
Tariq W. has bought 4 times in 11 months — $840 lifetime. His latest order (ORD-4412, $214) shows "in transit" but DHL hasn't scanned it since Friday 3:18 PM. That's our threshold for "lost in transit."

I drafted an apology, opened a DHL trace ticket, and pre-authorized a free expedited reship from your Austin warehouse — would arrive Wednesday vs Friday on the original ETA. Auto-tagged the Gorgias ticket as "recoverable churn risk."
DHL · last scan 72h Shopify · LTV $840 Gorgias · auto-tag Austin WH · stock confirmed
ML
Milo
Retention Engine
1h 12m ago · Room-039
12 VIP customers just crossed 60 days silent — $11,400 of historical revenue at risk.
Twelve customers in your VIP cohort (top 5% by LTV, avg $950 spend) haven't ordered in 60+ days. Three of them (Maya R., Drew K., Sofia P.) have a pattern of ordering every 45-50 days — they're past due, not lost.

I drafted a 3-line personal note for those three (Klaviyo, sent from jj@daizo.com, no template feel) and queued the other 9 into a softer "we miss you · 15% off" cohort flow set to fire Wednesday at 10am.
Shopify · 90d cohort Klaviyo · VIP segment Order cadence model Personal email · 3 drafts
VR
Vera
Review Wrangler
2h ago · Room-037
A new 3⭐ review on DZ-001 says "frame too tight." That's the third one this week.
Three 3⭐ reviews on DZ-001 Solen Aviator Gold in the last 6 days, all citing fit at the temple. This isn't noise — that's a pattern. Combined with Scout's 3.8% refund spike (same SKU, same complaint in 9 of 11 returns), this looks like a product issue, not a customer issue.

I drafted private replies to all 3 customers (apology + free exchange to DZ-002 Solen Black, which has a 1.4mm wider temple). I also opened a Room with the product team — looping in David — flagging this should pause the 120u reorder until we decide.
Shopify Reviews · 3⭐ Gorgias · refund tickets Product spec · DZ-002 Cross-room · Room-041
Handled today · 38 items, no input needed
10:42 PMScout reconciled 14 invoices in Xero against Shopify payouts ($24,180 matched)Scout
9:58 PMVera replied to 11 product reviews (5⭐ × 9, 4⭐ × 2) with personalized thank-you notesVera
8:22 PMChase resolved 4 shipping inquiries via Gorgias (avg first-response 3m)Chase
6:14 PMMilo tagged 23 customers as "VIP-eligible" (LTV crossed $500) and queued welcome flowMilo
4:51 PMScout reordered DZ-003 Kira Black · 80u · Mitsuki ($3,200) — under threshold, auto-approvedScout
2:33 PMChase sent follow-ups to 6 abandoned carts ($1,840 GMV at risk recovered → 2 conversions)Chase
1:08 PMVera consolidated wholesale POs from 4 boutique accounts into single Mitsuki order (saved $340 in shipping)Vera
11:02 AMMilo identified 3 churn-saves from yesterday's win-back flow ($420 GMV recovered)Milo
+ 30 more · all auto-resolved · view full log →
Daizo · live ontology — 12 entities · 18 relationships · synced 14s ago. The agents reason across all of it.
Open Ontology →
MTD Revenue
$84.2k+22%
Refund Rate
3.8%+1.7pt
Hours Reclaimed · Wk
14.2h≈ $1,420
Auto-resolved · Today
3881%
V3 · NARRATIVESEE V2V1